Executive Secretary Live (ESL) takes the privacy of our customers, users and subscribers very seriously. ESL has adopted strict guidelines to ensure that privacy and preferences are respected for users and subscribers to our website and services.
What Type of Information Does ESL Collect?
Personal information collected by ESL may include:
- Name, postal address, phone number, and e-mail address.
- Financial account information, such as credit card number and/or other payment information. Please note, we do not retain credit card information.
We may also collect information about you such as:
- If you create an account – your username, password, and other demographic information that you provide.
- If you purchase from ESL – what you buy, and how frequently you buy.
ESL may also collect aggregated data that does not personally identify you.
How Does ESL Use Information About You?
- ESL may use the information we gather to allow us to process orders, registrations, and customer service inquiries.
- Communicate with you about your orders, purchases, accounts, and requests for information.
- Provide you with information about products and services we offer (if you agree to receive such information).
ESL may use the information gathered to process orders, renew subscriptions, register you for events and website services. We may need to communicate with you through subscription processes to finalise purchases and this may lead to the request for further information. ESL may also send information on new products or events that we feel are relevant.
Does ESL Share Personal Data Collected With Third Parties?
ES retains the email addresses 0f those who email ES, those who purchase from ES or those who subscribe to ES. These email addresses are not disclosed or shared with any third parties. With your express permission, we may share occasional marketing messages from third parties.
ES maintains strict guidelines and processes to ensure that your information is secure as it can reasonably be.
What Options Are Available?
ESL offers the choice to all users, subscribers and customers to update your personal information and the way that we interact with you. Here is how you can request changes:
- Follow the opt-out instructions in promotional emails we send you.
- Contact us via the contact form here
If you opt-out of promotional materials and email we may still need to contact you regarding subscription renewals and payment processing.
Phone: +44 (0)203 973 7752
Parkshot House, 5 Kew Road
Surrey, TW9 2PR