Join us for two days of unparalleled workshops, training, motivation and networking
We purposely limit our numbers to 150 to ensure maximum engagement with the speakers & your peers.
Book now to avoid disappointment!
8-14 Cooper’s Row
Hand-picked to ensure you receive cutting edge training from the world’s most inspiring speakers and trainers.
Professional Speaker, Trainer and Author
Insightful … humorous … entertaining … even contagious … words that are often used to describe Rhonda Scharf. A speaker with the uncanny ability to look at the normal and see something quite different.
Rhonda is a Professional Speaker recently inducted into the Canadian Speaking Hall of Fame, Trainer and Author, based in Ottawa. She has spoken to tens of thousands of people in 20+ countries.
Rhonda will share some things she has learned to help you thrive in your work environment, emerging at the end of the day with a smile and a sense of accomplishment. Audiences far and wide sing her praises for her relevant and useful tips on administration, communication and workplace effectiveness!
Her natural warmth and sincerity are balanced by a healthy sense of the absurd, a combination that is useful in any situation. With her CSP and HoF designations, combined with her Spirit of CAPS award, she is only one of two speakers worldwide with the trifecta of honours.
Rhonda’s professional speaking career began at age two… when her mother would offer her 25 cents to be quiet for five minutes!
Microsoft Certified Trainer to Bill Gates’s Assistants
Literally making the audience’s jaws drop, Vickie Sokol Evans, author of the bestselling “100 Tips” series for both PC & Mac, is one of the leading tech trainers in the world right now. Who knew that Microsoft Office could be so fun? She’s witty, sharp, pointed and knows more about how to get the most from Microsoft Office – teaching Assistants tricks to turn what usually takes hours into solutions that takes minutes, by learning how to use the programs to their full potential. Vickie is a Microsoft Certified Trainer, specializing in Microsoft, Google and Apple productivity platforms such as Microsoft Office, OneNote, SharePoint, Skype/Lync, Office 365, Google Apps, Gmail, The Cloud, and more!
Vickie has taught at every LIVE event and is our most requested return speaker, with 98% of our audiences wanting her back. Vickie travels the globe as a sought-after international speaker delivering live Jerry Maguire-inspired keynote presentations to major brands including Microsoft, Starbucks, MasterCard, The New York Times, eBay, American Airlines, The Gates Foundation, and most notably, Bill Gates’s Admin Team. Vickie helps businesses to save time and deliver better results faster – showcasing an immediate ROI after each session.
Award-winning Executive Assistant, Speaker and Author
Julia Schmidt is an award-winning Executive Assistant with over 20 years of experience working in different industries. She is known for being a passionate advocate for people development and in helping others succeed and embrace their leadership skills. Julia is a respected influencer, public speaker, and a proud graduate of the University of Norway with a Masters’ Degree in Portuguese Language and Literature and has also studied
Business Administration. Julia is the author of “The Executive Secretary Guide to Building a Successful Career Strategy”, available now on Amazon.
Former Senior Executive Assistant to the CEO Bill & Melinda Gates Foundation
John Shaw is a small-town boy who grew up in a very rural community in the American South. At 18 years old and living in Nashville, he was thrust into the world of privilege when he began his career as an executive assistant supporting country music royalty. After 13 years of providing administrative support to award-winning recording artists and celebrities, John left the entertainment industry to broaden his knowledge and skills, and hone his talent further with a move into management consulting. He eventually returned to the world of entertainment, supporting the head of marketing of three major television networks, but John still felt he had something bigger to offer to the world.
He found the opportunity he’d been looking for to make a bigger impact as part of his career, when he was hired in 2014 by Bill & Melinda Gates Foundation CEO, Sue Desmond-Hellmann, to be her executive assistant. He now enjoys spending his time with some of the brightest minds in global health, global development, and US education, and no one seems to care that he never finished college. When John’s not at work, you can find him with his family and three dogs.
Microsoft Office Specialist Outlook 2016, Millennial Microsoft Expert in OneNote, Outlook & Teams
Lizebeth is bilingual in French and English. She is currently the Executive Assistant to the Senior Country Director of Symantec France. Lizebeth has been with Symantec for fifteen years. Before that, she worked as an Executive Assistant to the CEO of one of Microsoft partners, Areda Computer Systems, in San Diego, California. Lizebeth is very passionate about learning and teaching Information Technology Software. She often trains Executives, Sales Reps, and Administrative Professionals on Microsoft OneNote, Microsoft Outlook and Microsoft Teams.
Lizebeth is a proud member of IMA France (International Management Assistants Network) and IAAP (International Association of Administrative Professionals). She enjoys lecturing and speaking about Information Technology in general, at administrative conferences and events. Lizebeth holds a degree in Office Management from the University of Paris Créteil and is certified as a Microsoft Office Specialist (MOS) Outlook 2016.
She was born in Paris, France but grew up in Fremont, California. Currently, she resides in Paris, with her seven-year-old daughter, Aaliyah. In her spare time, Lizebeth loves studying and learning foreign languages and new information technologies. She is currently studying German and Mandarin Chinese.
Founder of GoBurrows.com and The Leader Assistant Podcast
Jeremy Burrows has 12+ years of experience as an Executive Assistant supporting fast-paced, high-capacity, influential leaders. He has worked with CEOs, Professional Athletes, Celebrities, Pastors, Authors, Speakers, and Board Members in both the nonprofit and for-profit sectors.
Currently, Jeremy is EA to the CEO of an artificial intelligence software company in St. Louis, MO.
Jeremy is also founder of GoBurrows.com where his blog, group training, one-on-one coaching, online courses, and top rated podcast for assistants – The Leader Assistant Podcast – help executives and assistants reclaim their time and energy, so they can lead well without burning out.
Leading US Trainer and Speaker
Christy Crump was appointed director of operations for Florida Restaurant & Lodging Association’s RCS Training in 2012. Her background includes 20 years in high level administrative positions and five years as founder and President of Crump & Associates, a training and professional development company with a client list including Fortune 500 companies. Christy now leads a team of 40 trainers who provide hospitality regulatory training to over 1600 clients in Florida and professional development training throughout the United States.
Christy has been married to a law enforcement officer for 27 years and is the mother of two beautiful daughters.
One of the most respected voices in the profession
International speaker and trainer Bonnie Low-Kramen worked as the Personal Assistant to Oscar-winning actress Olympia Dukakis for 25 years. She is recognized as one of the most respected and influential thought leaders in the profession. 14 countries in, Bonnie now travels the world working to be a catalyst for change. She is an outspoken advocate for closing the wage gap and for ending workplace bullying. Her mission is to build healthy, strong, and productive partnerships in the global workplace to make the world a better place for her granddaughter Madison.
Bonnie is the author of the bestselling “Be the Ultimate Assistant” and her work was featured as the Forbes cover story in May, 2019.
Former PA to Jamie Oliver
Mentor, food campaigner and social entrepreneur, Danny McCubbin has dedicated his career to promoting food-focused social enterprises and helping diverse businesses create social value, with the belief that food has the power to transform lives.
While Danny played a crucial role in Jamie Oliver’s School Dinners programme and the Jamie Oliver Fifteen apprenticeship scheme that helped disadvantaged young people find a career in food, he is also the founder of the UK San Patrignano Association and serves as its UK ambassador. The social enterprise in Italy is one of the world’s most progressive, successful drug rehab communities, helping its young residents overcome addiction
through skills including winemaking, food growing and restaurant placements.
Through his work, Danny has created a worldwide network of both small and large social enterprises, sharing ideas and information and consulting on various food-focused projects, as well as fundraising, hosting supper clubs and aiding collaboration between diverse community organisations. Most recently, Danny has been a judge on the Giving Back panel at the well-respected Young British Foodies Awards, been nominated for the Foodism 100 Positive Change Hero, and collaborated on the hugely successful Cook for Syria campaign.
Danny was Culture Manager at Jamie Oliver’s headquarters in London, where he spearheaded a breakfast and lunch programme that fed 100 people daily, bringing staff together over a meal and spreading Jamie’s core belief in the power of food education. Danny also leads events and workshops to encourage young people to enter the hospitality industry, as well as continuing his work as a mentor and facilitator for San Patrignano. Through his various roles, Danny has built an engaged social media following and runs social media workshops and consultations for charities, NGOs and community-based projects to help and encourage them to spread their message. Danny is regularly invited to speak at international conferences on how food can be used as a force for positive change.
Director KPMG, UK Head of the Business Support Group
Tricia is the Head of the Business Support group with KPMG’s UK firm and is accountable for the delivery of all secretarial and administration services. The Business Support Group was established 8 years ago with Tricia at the helm and currently provides services to over 4000 customers across all capability and coverage groups within the UK firm, delivered through an experienced workforce of circa 700+ employees and has a cost base of £26m.
Commercially astute, Tricia manages the P&L and associated budgets for the group, continuously developing strategies to ensure the role and services stay current with service demands and market. Successfully reducing the cost of delivery whilst the customer base has grown year on year since inception.
An ambassador of change and personal development, nurturing a high performing and rewarding culture within her group. Embracing diversity and social mobility is always at the forefront of her mind and actions – being the first function within KPMG to implement an apprenticeship programme – The Business Support Academy, to provide job opportunities to individuals from both diverse and disadvantaged communities.
Tricia has a wealth of experience and an established network within her area of expertise and has built her reputation on fairness and honest communication.
Former EA to Sir Richard Branson
British-born Samantha Cox has lived and travelled all over the world and boasts an impressive background with over 16 years experience in executive assistant roles for high profile clients. Samantha’s clientele includes Jackie O, an Australian commercial radio host, actress and TV presenter and Sir Richard Branson, Founder and Chairman of the Virgin Group and the Chief Commerical Officer of Virgin Australia.
While working for Virgin Australia, she received the prestigious offer to be an exclusive executive assistant for Sir Richard at his home on the ultra-private Necker Island in the British Virgin Islands.
During her four-year tenure with Sir Richard, Samantha had the opportunity to travel the world. Additionally, she became involved with Sir Richard’s philanthropic endeavour Virgin Unite as well as The Elders organization, an independent group of global leaders who work together for peace and human rights, founded by the late Nelson Mandela. Her work with The Elders organization included spending time with Arch Bishop Desmond Tutu and President Jimmy Carter.
Your Host, CEO and Publisher of Global Training Resource, Executive Secretary Magazine
Lucy Brazier is one of the world’s leading authorities on the administrative profession.
As CEO of Marcham Publishing, specialist publishers of Executive Secretary Magazine – a global training magazine dedicated to the professional development needs of senior and aspiring administrative professionals – Lucy works with the best trainers of Executive Assistants from around the world to deliver the most up to date and current training in the market.
Her passion is for the Assistant role to be truly recognised as a career and not just a job. Her formidable training expertise and speaking style have given her opportunities to train, present and emcee events in over 50 countries at over 450 events.
With access to the most forward-thinking, passionate and knowledgeable trainers and administrative business leaders in the world as well as personally meeting and speaking to literally thousands of Assistants over the last nine years, Lucy’s knowledge of the market and what Assistants all over the world are facing on a day to day basis are second to none.
In 2018, Lucy was awarded an Honorary Fellowship to the Institute of Administrative Management. She was awarded the YPA Special Award ‘International Ambassador for the PA Profession’ in 2016 and in 2015 the ‘PA Contributor of the Year Award’ by Office* Show.
Don’t miss this opportunity to spend two days focusing on your career progression and development! Engage in meaningful conversations with colleagues and speakers, expanding your administrative resource network.
Learn to lead alongside your executive and your teams. Come away with new, updated, and practical skills.
We know you will leave inspired to challenge your role, and excel your career as an Assistant.
See you in London!!Book Now
Windsor Castle, Stonehenge, and Oxford Custom Day Trip
Wed, 25 March '20
Limited Places AvailableBook Your Place Now
Friday evening FREE Networking event at M Threadneedle
Fri 27 March '20
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Executive Secretary LIVE Gala Dinner
Sat, 28 March '20
Limited Places AvailableBook Your Place Now
Exploding The Myths: Show Me The Money!
Mon, 30 March '20
Limited Places AvailableBook Your Place Now
Project management (PM) is an essential skill executive assistants already have. The key is to exercise your PM muscle by expanding in both education and certification. It’s vital because it allows for an executive assistant to be seen as a respected member of the leadership team. Not only does project management help you get a seat at the table, it also allows you to step up as a leader and grow within your career. Learn:
• What is, and what isn’t project management (to clarify when you really are working on projects that can help your career)
• What do all those terms really mean?
• What are the stages of project management, and my role in each stage?
• How do I incorporate the language of project management into my daily routine?
Every year you tell us you wish she had longer, so for ExecSecLIVE London2020 we are excited to announce that Vickie Sokol Evans will be hosting a half day workshop on Office 365. Literally making the audience’s jaws drop, Vickie Sokol Evans, author of the bestselling “100 Tips” series for both PC & Mac, is one of the leading tech trainers in the world right now. Who knew that Microsoft Office could be so fun? She’s witty, sharp, pointed and knows more about how to get the most from Microsoft Office – teaching Assistants tricks to turn what usually takes hours into solutions that takes minutes, by learning how to use the programs to their full potential. Vickie is a Microsoft Certified Trainer, specializing in Microsoft, Google and Apple productivity platforms such as Microsoft Office, OneNote, SharePoint, Skype/Lync, Office 365, Google Apps, Gmail, The Cloud, and more! Vickie has taught at every LIVE event and is our most requested return speaker, with 98% of our audiences wanting her back.
With 20 years in high-level administrative positions and now leading a team of 40, delivering training across 1600 companies in the US, it is high time we introduced Christy Crump to our international audience. By 2020, 40% of the population will fall in the Gen Z category. This generation’s perspective on the work environment and work ethic are vastly different from previous generations. Rather than having specific expectations based on patterns and behaviours learned from generations that came before them, Gen Zs have a unique set of wants and desires based on their technological upbringing. In this session, participants will:
• Gain insight into how Gen Zs differ from previous generations and why those differences exist
• Learn how to respond to the need for speed, instant availability, and constant security
• Develop tools for effective and productive communication between the generations
• Understand consequences of the inability to adapt to the year 2020 coworker
John Shaw is a small-town boy who grew up in a very rural community in the American South. At 18 years old and living in Nashville, he was thrust into the world of privilege when he began his career as an executive assistant supporting country music royalty. After 13 years of providing administrative support to award-winning recording artists and celebrities, John left the entertainment industry to broaden his knowledge and skills, and to hone his talent further with a move into management consulting. He eventually returned to the world of entertainment, supporting the head of marketing of three major television networks, but John still felt he had something bigger to offer to the world. He found the opportunity he’d been looking for to make a bigger impact as part of his career, when he was hired in 2014 by Bill & Melinda Gates Foundation CEO, Sue Desmond-Hellmann, to be her executive assistant. This session explores the lessons learned through his incredible story. John will explain how seizing pivotal moments can shape our career and life.
Some of Executive Secretary’s best-read articles are by Julia Schmidt. It’s no surprise – her content is always so rich and in-depth. Her session will be on Building a Successful Career Strategy, the subject of her new book. A must-see for current and aspiring Executive Assistants who know they are capable of achieving more, both personally and professionally. This session will explain how to ‘boss-up’, confidently plan your career, establish your unique skill set and enhance your presence as a leader in your organisation. If you’re passionate about your career development, take action to become a first-class business partner to your executive.
Every week there are new articles about artificial intelligence and what it means for the future of work. Will robots take our jobs? Will software tell us what to do? Will Assistants be necessary? In this session, you’ll get the opportunity to hear from an Assistant who is helping build an AI that is already taking away some of his tasks. Jeremy Burrows is EA to the Founder & CEO of Capacity, an artificial intelligence software company in St. Louis, MO. The most common question Jeremy gets is “How does it feel building an AI product that will replace you someday?” Join us for this session to hear how we can answer this question as we dive into the topic of artificial intelligence and the future of assistants. Jeremy will also give us an exclusive live look at a few examples of tasks Capacity is helping him with today.
• Learn what assistants must do to prepare for the future of AI technology.
• Learn to embrace AI with a healthy fear.
• Discover 5 ways to future-proof your career.
• Get an exclusive look at the makings of an AI assistant.
• See real world examples of how AI is handling tasks for employees today.
Bonnie Low-Kramen is one of the world’s most respected and inspirational thought leaders for the administrative profession. Searingly honest and never one to shy away from a difficult conversation, it’s been several years since Bonnie Low-Kramen spoke at Executive Secretary LIVE London. We are so excited to welcome her back to conduct what will be a groundbreaking interview session.
Lizebeth Koloko Green is one of our most exciting finds of recent years and her tech training is getting rave reviews everywhere she teaches. We can’t wait to introduce millennial OneNote expert Lizebeth Koloko Green to our London audience. Microsoft OneNote is one of the least known but most useful programs in the Microsoft Office suite. Not familiar with this new tool? Think of Microsoft OneNote as a digital version of a physical notebook. This means you can capture digital notes and keep them organised. It also means you can add images, diagrams, audio, video, and more. This session will help you get started quickly even if you are a complete beginner. But we will also look at some more intermediate and advanced tips to make sure you get the most from this useful program.
Passionate about the role doesn’t even start to cover it! Executive Secretary LIVE London is excited to give Tricia Madden an opportunity to tell her incredible story. An ambassador of change and personal development, discover how Tricia used skills and experience honed from 22 years as an Assistant across multiple sectors, to become Head of KPMG’s Business Support Group, a group that currently provides services to over 4000 customers across all capability and coverage groups, delivered through a workforce of 700+ employees, with a cost base of £26m. Tricia will be interviewed by Lucy Brazier.
The World Economic Forum is telling us that one of our must-have skills for the future of work is creativity. Danny McCubbin began his career as PA to Jamie Oliver. In this extraordinary session, Danny will explore how he used his creativity to expand his role to that of Culture Manager and why, especially in times of intense change, creativity is the key to resiliency and growth.
What is it like to be EA to Sir Richard Branson, one of the world’s most successful entrepreneurs? In this exclusive interview with Lucy Brazier, Samantha Cox will explain how working for Sir Richard Branson played a huge large role in influencing her career, encouraging her own entrepreneurial mindset and allowing her to believe the world is her oyster.
She’ll talk about her day to day life on Necker Island. about dealing with the aftermath of the “massive fire” on that island in 2011 – one of the biggest challenges of her career, as well as exploring career highlights included the opportunity to travel the world at Branson’s side, becoming involved with his philanthropic endeavour VirginUnite and working with The Elders organisation, an independent group of global leaders who work together for peace and human rights, founded by the late Nelson Mandela.
Sam says “A brilliant EA is invaluable. They are always one step ahead of you. I think a lot of people see them as the person who does the expense report, manages the diary etc, but I truly believe that directors and managers have to account for at least some of their success being due to having a solid support person in their EA.”
Our host hotel is the phenomenal Leonardo Royal London City.
This upscale hotel is a 2-minute walk from Tower Hill tube station and a 9-minute walk from the Tower of London.
Traditional rooms have tea and coffee making facilities, and minibars, plus flat-screen TVs, Bose sound systems and free Wi-Fi. Distinct upgraded rooms feature sitting areas, female-focused amenities such as luxury beauty products and female staff, or executive lounge access. Suites add living areas and city views.
Dining options include Mediterranean and Japanese restaurants, a brasserie and a cocktail bar. There’s also an indoor pool, a whirlpool, a fitness room and a spa. Event space and facilities can host up to 600 guests.
Executive Secretary LIVE has arranged a special rate for attendees. Contact firstname.lastname@example.org for information on rates and for booking details.
Here are just a few comments from previous events:
I feel truly energised to provide an even higher level of service to my executives… I’ve started researching a topic that I would like to write an article on & have spoken to one of my execs about leading a project to unify the EAs across our company… to use Dinah’s phrase “I’ve removed the box
I am reassured, rejuvenated, reminded and remotivated that I am in the right profession, a position that requires endless skill sets and constant demand…we do it all and with a smile. It takes a special person to do what we do everyday and we are phenomenal at it. It is a career that I love
I enjoyed each minute, I cannot say anything else. That is the truth
I am in awe… so utterly fantastic to have been a part of it!!
I loved meeting a group of people who understand our role. We are unique and sometimes people do not understand what and why we go to the lengths we do. Those at the conference just get it
I walked away with a spring in my step with renewed motivation and determination to be the best I can, using what I had learned over the course of the two days.
Aside from the amazing content, I gained so much from networking with the other delegates and speakers.
I was excited about how much I learned, not just in technology, but in other areas of the career as well. Plus it was very empowering and I feel more energized by my career than ever. I can’t wait to teach other admins in my office some of the things I learned, hopefully empowering them as well.
If you only attend one event this year, then this is the event you should attend.
Learn, network and train with eleven of the Administrative industry’s leading speakers from across the world.
This is your opportunity to spend two days focusing on your career progression and development. You will learn to lead with your executive and with your teams, you will come away with practical skills, and you will leave inspired to challenge your role, and excel your career as an Assistant.
Included with your ticket are two days of:
We will introduce you to 12 of the most inspiring and internationally renowned trainers and speakers for Assistants in the world. Not only will you learn from their training sessions, but you will spend time with each of our speakers over the course of the event, at dinner, over coffee, and on group tours of the city.
Each speaker has been carefully selected to deliver training, experience, and motivation based on current challenges and trends which assistants in London and around the world are facing this year.
Executive Secretary LIVE will give you a unique opportunity to learn from the best. You will discover proven timesaving techniques that will free up your time to make you more productive. You will implement effective strategies to align your role and the business’s needs in ways that will reduce costs and improve performance.
The content of this event directly supports making smarter use of your resources (people, process & technology) to deliver higher quality service. It is an incredible value for the level of intensive education.
Practical presentations that will highlight best practice, current research findings and advanced approaches from the world’s top industry experts and thought leaders for Administrative Professionals.
Discover the latest products, meet new suppliers and encounter some great services in the exhibition area – including the bookstore and book signing sessions with the authors who are presenting.
Delegates registration includes conference materials, with workbooks, presentations and useful information to support the topics covered over the two days which can be brought back to the office and shared with your peers. 98% of last year’s attendees in Auckland said the delegate pack was exceptional or excellent.
Email email@example.com and we will send an easy letter template to fill in and take to your company explaining the value that they will get from allowing you to attend.
Click the articles below from some of the world’s top trainers for Assistants, published in Executive Secretary Magazine on how to ask for training and why it is so important for your career to do so.
“Getting to Yes! – Gaining Support for Training” by Joan Burge
“Your Training Business Case” by Julie Perrine
We want to encourage you to bring your team, so if you buy three tickets, you get the fourth for free.
We also offer special group rates for more than 12 Assistants.
Included in your ticket are refreshments, lunch and the gala dinner reception on Saturday night. Tours and excursions, along with the informal dinner are chargeable at local rates.
Please refer to the networking section for a breakdown of additional excursions or email Matthew Want for more information: firstname.lastname@example.org
Just email email@example.com and we will send a PDF brochure that you can put in front of your Executive or HR department to help make the case for you, and your fellow Assistants to attend.
Please note that if you buy three tickets, you get the fourth for free.
Please note that for those that want to take part, and spend quality time in London, we will organise tours and networking events from Wednesday evening, so you may want to take that into account when booking flights.
Travel is self-arranged, but as we bring partners on board, updates on travel information will be provided when possible.
Please let us know if you need assistance with obtaining visa and governmental approval to attend, email Matthew Want: firstname.lastname@example.org
We have negotiated a special rate for delegates wishing to stay at the Leonardo Royal London City.
For more details please contact Matthew Want at email@example.com
Get connected and join an elite network of senior Assistants from all over the globe. You will have plenty of chances to speak directly with the program leaders because Executive Secretary LIVE limits the number of conference attendees to promote interaction. You can ask all the questions you have ever had and get real answers!
That is why we have put this unique programme together for you. No other programme combines real business solutions that you take back to the office and implement immediately to improve systems and productivity, the best tips & tricks that you will ever receive on how to use Microsoft Office products most effectively and a huge dose of inspiration. Get reconnected with your role, what can be achieved for you and your organization that will reconnect you with your role and what can be achieved for you and your business.