The role of Executive Support has changed forever! Are you ready to embrace that change and fulfil your potential?

17 & 18 September 2021

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Welcome To Executive Secretary Live - London

17 & 18 September 2021

17 & 18 September 2021

Join us for two days of unparalleled workshops, training, motivation and networking

Limited Spaces Available

Limited Spaces Available

We purposely limit our numbers to 150 to ensure maximum engagement with the speakers & your peers.

Book now to avoid disappointment!

Leonardo Royal London City

Leonardo Royal London City

8-14 Cooper’s Row



United Kingdom

12 Incredible Guest Speakers

12 Incredible Guest Speakers

Hand-picked to ensure you receive cutting edge training from the world’s most inspiring speakers and trainers.

Meet Your Speakers

Click on the images for full biographies

Rhonda Scharf

Professional Speaker, Trainer and Author

Vickie Sokol Evans

Microsoft Certified Trainer and Founder/CEO of RedCape

Julia Schmidt

Award-winning Executive Assistant, Speaker and Author

John Shaw

Former Senior Executive Assistant to the CEO Bill & Melinda Gates Foundation

Lizebeth Koloko-Green

CEO and Founder of ANWOW | Executive Assistant at Nutanix France

Jeremy Burrows

Founder of and The Leader Assistant Podcast

Christy Crump

Leading US Trainer and Speaker

Bonnie Low-Kramen

One of the most respected voices in the profession

Danny McCubbin

Former EA and Culture Manager to Jamie Oliver

Tricia Madden

Director KPMG, UK Head of the Business Support Group

Samantha Cox

Former EA to Sir Richard Branson

Lucy Brazier

Your Host, CEO and Publisher of Global Training Resource, Executive Secretary Magazine

Don't Miss Out

Here are some of this year's highlights

Don’t miss this opportunity to spend two days focusing on your career progression and development! Engage in meaningful conversations with colleagues and speakers, expanding your administrative resource network.

Learn to lead alongside your executive and your teams.  Come away with new, updated, and practical skills.

We know you will leave inspired to challenge your role, and excel your career as an Assistant.

See you in London!!

Book Now

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Day 1 17 September '21
9:00 am

Half-Day Masterclass - Project Management for Admins - Rhonda Scharf – award-winning international speaker, author & trainer

Project management (PM) is an essential skill executive assistants already have. The key is to exercise your PM muscle by expanding in both education and certification. It’s vital because it allows for an executive assistant to be seen as a respected member of the leadership team. Not only does project management help you get a seat at the table, it also allows you to step up as a leader and grow within your career. Learn:

• What is, and what isn’t project management (to clarify when you really are working on projects that can help your career)
• What do all those terms really mean?
• What are the stages of project management, and my role in each stage?
• How do I incorporate the language of project management into my daily routine?


12:30 pm

Networking Lunch & Exhibition

1:30 pm

Half Day Masterclass - Jaw-dropping Tips and Tricks using Microsoft Office 365 - Vickie Sokol Evans - probably the top Microsoft trainer in the world

Every year you tell us you wish she had longer, so for ExecSecLIVE London2020 we are excited to announce that Vickie Sokol Evans will be hosting a half day workshop on Office 365. Literally making the audience’s jaws drop, Vickie Sokol Evans, author of the bestselling “100 Tips” series for both PC & Mac, is one of the leading tech trainers in the world right now. Who knew that Microsoft Office could be so fun? She’s witty, sharp, pointed and knows more about how to get the most from Microsoft Office – teaching Assistants tricks to turn what usually takes hours into solutions that takes minutes, by learning how to use the programs to their full potential. Vickie is a Microsoft Certified Trainer, specializing in Microsoft, Google and Apple productivity platforms such as Microsoft Office, OneNote, SharePoint, Skype/Lync, Office 365, Google Apps, Gmail, the Cloud, and more! Vickie has taught at every LIVE event and is our most requested return speaker, with 98% of our audiences wanting her back.

Day 2 18 September '21
8:00 am

Refreshments & Exhibition Area Opens

8:50 am

Lucy Brazier Opening Address

9:05 am

How will you work with Gen Z in 2020? Christy Crump – leading US trainer & speaker

With 20 years in high-level administrative positions and now leading a team of 40, delivering training across 1600 companies in the US, it is high time we introduced Christy Crump to our international audience. By 2020, 40% of the population will fall in the Gen Z category. This generation’s perspective on the work environment and work ethic are vastly different from previous generations. Rather than having specific expectations based on patterns and behaviours learned from generations that came before them, Gen Zs have a unique set of wants and desires based on their technological upbringing. In this session, participants will:

• Gain insight into how Gen Zs differ from previous generations and why those differences exist
• Learn how to respond to the need for speed, instant availability, and constant security
• Develop tools for effective and productive communication between the generations
• Understand consequences of the inability to adapt to the year 2020 coworker


9:45 am

A Life Less Ordinary John Shaw – Former EA to the CEO, the Bill & Melinda Gates Foundation

John Shaw is a small-town boy who grew up in a very rural community in the American South. At 18 years old and living in Nashville, he was thrust into the world of privilege when he began his career as an executive assistant supporting country music royalty. After 13 years of providing administrative support to award-winning recording artists and celebrities, John left the entertainment industry to broaden his knowledge and skills, and to hone his talent further with a move into management consulting. He eventually returned to the world of entertainment, supporting the head of marketing of three major television networks, but John still felt he had something bigger to offer to the world. He found the opportunity he’d been looking for to make a bigger impact as part of his career, when he was hired in 2014 by Bill & Melinda Gates Foundation CEO, Sue Desmond-Hellmann, to be her executive assistant. This session explores the lessons learned through his incredible story. John will explain how seizing pivotal moments can shape our career and life.


10:20 am

Building a Successful Career Strategy - Julia Schmidt - award-winning Executive Assistant, Author and Speaker

Some of Executive Secretary’s best-read articles are by Julia Schmidt. It’s no surprise – her content is always so rich and in-depth. Her session will be on Building a Successful Career Strategy, the subject of her new book. A must-see for current and aspiring Executive Assistants who know they are capable of achieving more, both personally and professionally. This session will explain how to ‘boss-up’, confidently plan your career, establish your unique skill set and enhance your presence as a leader in your organisation. If you’re passionate about your career development, take action to become a first-class business partner to your executive.


11:00 am

Morning Network Break

11:30 am

Artificial Intelligence and the Future of Assistants - Jeremy Burrows - founder of & The Leader Assistant Podcast

Every week there are new articles about artificial intelligence and what it means for the future of work. Will robots take our jobs? Will software tell us what to do? Will Assistants be necessary? In this session, you’ll get the opportunity to hear from an Assistant who is helping build an AI that is already taking away some of his tasks. Jeremy Burrows is EA to the Founder & CEO of Capacity, an artificial intelligence software company in St. Louis, MO. The most common question Jeremy gets is “How does it feel building an AI product that will replace you someday?” Join us for this session to hear how we can answer this question as we dive into the topic of artificial intelligence and the future of assistants. Jeremy will also give us an exclusive live look at a few examples of tasks Capacity is helping him with today.

• Learn what assistants must do to prepare for the future of AI technology.
• Learn to embrace AI with a healthy fear.
• Discover 5 ways to future-proof your career.
• Get an exclusive look at the makings of an AI assistant.
• See real world examples of how AI is handling tasks for employees today.

12:20 pm

An Audience with Bonnie Low-Kramen

Bonnie Low-Kramen is one of the world’s most respected and inspirational thought leaders for the administrative profession. Searingly honest and never one to shy away from a difficult conversation, it’s been several years since Bonnie Low-Kramen spoke at Executive Secretary LIVE London. We are so excited to welcome her back to conduct what will be a groundbreaking interview session.

1:10 pm


1:50 pm

OneNote – Your Microsoft Secret Weapon - Lizebeth Koloko-Green - Millennial Microsoft Expert Office 365, Microsoft Office Specialist Outlook, OneNote, and PowerPoint

Lizebeth Koloko-Green is one of our most exciting finds of recent years and her tech training is getting rave reviews everywhere she teaches. We can’t wait to introduce millennial OneNote expert Lizebeth Koloko-Green to our London audience. Microsoft OneNote is one of the least known but most useful programs in the Microsoft Office suite. Not familiar with this new tool? Think of Microsoft OneNote as a digital version of a physical notebook. This means you can capture digital notes and keep them organised. It also means you can add images, diagrams, audio, video, and more. This session will help you get started quickly even if you are a complete beginner. But we will also look at some more intermediate and advanced tips to make sure you get the most from this useful program.

2:50 pm

Tips from the Top Tricia Madden, Head of KPMG’s Business Support Group & Lucy Brazier, Founder & CEO, Marcham Publishing.

Passionate about the role doesn’t even start to cover it! Executive Secretary LIVE London is excited to give Tricia Madden an opportunity to tell her incredible story. An ambassador of change and personal development, discover how Tricia used skills and experience honed from 22 years as an Assistant across multiple sectors, to become Head of KPMG’s Business Support Group, a group that currently provides services to over 4000 customers across all capability and coverage groups, delivered through a workforce of 700+ employees, with a cost base of £26m. Tricia will be interviewed by Lucy Brazier.


3:20 pm

Afternoon Networking Break

3:50 pm

Unlocking Creativity, your Key to Becoming a Game-Changer - Danny Mccubbin, Former PA to Jamie Oliver

The World Economic Forum is telling us that one of our must-have skills for the future of work is creativity. Danny McCubbin began his career as PA to Jamie Oliver. In this extraordinary session, Danny will explore how he used his creativity to expand his role to that of Culture Manager and why, especially in times of intense change, creativity is the key to resiliency and growth.

4:40 pm

Samantha Cox - Former EA to Sir Richard Branson

What is it like to be EA to Sir Richard Branson, one of the world’s most successful entrepreneurs? In this exclusive interview with Lucy Brazier, Samantha Cox will explain how working for Sir Richard Branson played a huge large role in influencing her career, encouraging her own entrepreneurial mindset and allowing her to believe the world is her oyster.

She’ll talk about her day to day life on Necker Island. about dealing with the aftermath of the “massive fire” on that island in 2011 – one of the biggest challenges of her career, as well as exploring career highlights included the opportunity to travel the world at Branson’s side, becoming involved with his philanthropic endeavour VirginUnite and working with The Elders organisation, an independent group of global leaders who work together for peace and human rights, founded by the late Nelson Mandela.

Sam says “A brilliant EA is invaluable. They are always one step ahead of you. I think a lot of people see them as the person who does the expense report, manages the diary etc, but I truly believe that directors and managers have to account for at least some of their success being due to having a solid support person in their EA.”


7:00 pm

Gala Dinner in aid of ISIPHO

Our host hotel is the phenomenal Leonardo Royal London City.

This upscale hotel is a 2-minute walk from Tower Hill tube station and a 9-minute walk from the Tower of London.

Traditional rooms have tea and coffee making facilities, and minibars, plus flat-screen TVs, Bose sound systems and free Wi-Fi. Distinct upgraded rooms feature sitting areas, female-focused amenities such as luxury beauty products and female staff, or executive lounge access. Suites add living areas and city views.

Dining options include Mediterranean and Japanese restaurants, a brasserie and a cocktail bar. There’s also an indoor pool, a whirlpool, a fitness room and a spa. Event space and facilities can host up to 600 guests.

Executive Secretary LIVE has arranged a special rate for attendees. Contact for information on rates and for booking details.



Here are just a few comments from previous events:

I feel truly energised to provide an even higher level of service to my executives… I’ve started researching a topic that I would like to write an article on & have spoken to one of my execs about leading a project to unify the EAs across our company… to use Dinah’s phrase “I’ve removed the box.

Colette Martin

Executive Assistant, Bard/Beckton Dickinson

I am reassured, rejuvenated, reminded and remotivated that I am in the right profession, a position that requires endless skill sets and constant demand…we do it all and with a smile. It takes a special person to do what we do everyday and we are phenomenal at it. It is a career that I love.

Amber Manezes

Sr. Administrative Assistant, Seattle Genetics

I enjoyed each minute, I cannot say anything else. That is the truth.

Cathy Van Mastrigt

EA to CEO, Hull Speed Associates

I am in awe… so utterly fantastic to have been a part of it!!

Alison Palm

EA to the CEO & Board, Sandvik Process Systems

I loved meeting a group of people who understand our role. We are unique and sometimes people do not understand what and why we go to the lengths we do. Those at the conference just get it.

Carol Lloyd

Enesi Pharma Ltd, EA to CEO

I walked away with a spring in my step with renewed motivation and determination to be the best I can, using what I had learned over the course of the two days.

Lorraine Tresnak

Senior Business Administrator, Specialist Services, NHS Blood and Transplant

Aside from the amazing content, I gained so much from networking with the other delegates and speakers.

Carol Prince

PA, Marwell Wildlife

I was excited about how much I learned, not just in technology, but in other areas of the career as well. Plus it was very empowering and I feel more energized by my career than ever. I can’t wait to teach other admins in my office some of the things I learned, hopefully empowering them as well.

Kayla Hutchens

Executive Assistant, Jacobs

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