JOIN US ONLINE AS LIVE GOES GLOBAL

The role of Executive Support has changed forever! Are you ready to embrace that change and fulfil your potential?

June 19, 20 & 21

PLEASE NOTE THAT PAID DELEGATES ALREADY SIGNED UP TO LIVE LONDON, WELLINGTON OR SEATTLE ATTEND FREE OF CHARGE. YOU DO NOT HAVE TO DO ANYTHING. WE WILL SEND JOINING INSTRUCTIONS A WEEK BEFORE THE EVENT.

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Introduction

Welcome To Executive Secretary Live - Global

The Countdown Is On!

June 2020

June 2020

Join us online for 48 hours of unparalleled workshops, training and motivation

One Profession, One World, One Event

One Profession, One World, One Event

Network with peers, trainers and associations from around the world

ONLINE

ONLINE

Executive Secretary LIVE goes virtual for the very first time

Over 52 Incredible Guest Speakers

Over 52 Incredible Guest Speakers

Hand-picked to ensure you receive cutting edge training from the world’s most inspiring speakers and trainers

Meet Your Speakers

Click on the images for full biographies

Abigail Barnes

Founder of Success by Design Training

Alice Scutchey

Senior EA with over 14 years experience in business administration

Andrea Macarie

A former multi-award winning EA, Andrea is a broad generalist with a passion for creative problem solving, building high performing teams & setting up agile processes.

Anel Martin

International Speaker, Workshop Facilitator, Author, Storyteller, Time Management Coach

Ayanna Castro

International speaker and author

Bonnie Low-Kramen

One of the most respected voices in the profession

Carol Schulte

An authority on brave leadership and founder of The BRĀV Institute.

Carole Spiers

International Motivational Speaker, C-Suite Consultant and proud member of the Executive Secretary Speaker Bureau.

Chrissy Scivicque

Corporate Trainer and Founder of EatYourCareer.com

Corinne Hoisington

Microsoft Most Valuable Professional in Computer Tech

Danny McCubbin

Former EA and Culture Manager to Jamie Oliver

David Lovett-Hume

Serial Entrepreneur with numerous successful events businesses including Event Assembly, Asemblr, MicePro and MiceOffers

Debbie Gross

Speaker, trainer and coach, formerly the Chief Executive Assistant to the CEO of Cisco

Diana Brandl

International Speaker, Mentor and Author

Dinah Liversidge

Coach-Mentor, International Speaker and Trainer

Donna Gilliland

Donna is a seasoned, engaging and fun speaker with 25 plus years experience. 

Eth Lloyd

Chairman of the Advisory Council for the 11th World Administrators Summit

Heather Baker

World Class Trainer, Bestselling Author and Creator of the Bakerwrite Speedwriting System

Helen Monument

International trainer, coach & mentor. Former European Chairman, EUMA (now IMA)

Jeff Lockhart

International ACEA©️ trainer specialising in Finance, Business Administration, Leadership and Management Development

Jennifer Corcoran

Multi award-winning LinkedIn Trainer

Jeremy Burrows

Founder of GoBurrows.com and The Leader Assistant Podcast

Joan Burge

Founder & CEO, Office Dynamics International

John Shaw

Former Senior Executive Assistant to the CEO Bill & Melinda Gates Foundation

Julia Schmidt

Award-winning Executive Assistant, Speaker and Author

Julie Perrine

Founder & CEO, AllThingsAdmin

Kemetia Foley

Humorist, Storyteller, Writer, and Trainer

Laura Belgrado

World-Class Trainer, Motivational Speaker, Coach & EA

Laura Schwartz

Professional Speaker, Author of Eat, Drink & Succeed and Television Commentator

Lisa Olsen

Co-owner of Admin to Admin

Lizebeth Koloko-Green

Millennial Microsoft Expert Office 365, Microsoft Office Specialist Outlook, OneNote, and PowerPoint

Lucy Brazier

Your Host, CEO and Publisher of Global Training Resource, Executive Secretary Magazine

Lucy Chamberlain

A champion for women in business

Maggie Jacobs

10+ years C-Suite experience

Marie Herman

Leading US Trainer

Marion Lowrence

Director, The PA Hub

Marsha Egan

Celebrated keynoter, facilitator, author and ICF-board certified executive and career coach

Matthew Want

Executive Assistant to Lucy Brazier

Melba J Duncan

Visionary thought leader, founder and President of The Duncan Group

Melissa Esquibel

MPELLC and Owner of Sawbuck Seminars

Monica Seeley

One of the world’s leading experts on email management to improve personal and business performance and well-being

Nina Aunula

Executive Chairman of IMA – International Management Assistants

Paula Harding

Executive Assistant at the Liverpool School of Tropical Medicine (LSTM) supporting Professor Phil Padfield, Dean of Education.  

Peggy Vasquez

Motivational Speaker, Author, Career Coach

Pepita Soler

Speaker, Facilitator, Mentor, Coach and Founder President of Pepitas Secretaries Club

Rhonda Scharf

Professional Speaker, Trainer and Author

Sandy Geroux

International Leadership Expert, Speaker, Trainer, Author

Sarah Richson

International Consultant, Executive Coach and Human Development Expert

Shelagh Donnelly

Founder and Publisher of Exceptional EA

Skevi Constantinou

Founder of The PA Way

Vickie Sokol Evans

Microsoft Certified Trainer to Bill Gates’s Assistants

Yvette Pearson

International speaker and panelist. Expertise in body language, start-ups and financial services

Don't Miss Out

Here are some of this year's highlights

Don’t miss this opportunity to spend two days focusing on your career progression and development! Engage in meaningful conversations with colleagues and speakers, expanding your administrative resource network.

Learn to lead alongside your executive and your teams. Come away with new, updated, and practical skills.

We know you will leave inspired to challenge your role, and excel in your career as an Assistant.

See you online!

Book Now

Network with your peers, trainers, speakers & associations across the world.

All attendees of LIVE, Global will get an invitation to network in our exclusive Facebook Group before, during and after the event.

We want to create a true coming together of the profession around this event, where you can ask questions, share knowledge or just hang out with the best of the best from across the globe.

1

You won't want to miss a thing...

And we will ensure you don’t.

LIVE, Global will be running continuously over 48 hours, with our keynote speeches being repeated for all time zones. But you will also have a further 48 hours after the event to catch up on any sessions that you might have missed, free of charge.

2

Want share the experience with your team?

We are offering special packages for businesses that want teams of 6 or more to have access to the content over the weekend. Contact Christian Russell at crussell@executivesecretary.com

3

Available ON DEMAND forever!

We will be uploading the entire library of sessions after the event. So if you particularly enjoyed one or two of the sessions and would like to purchase them to share with your teams at a later date, you will be able to buy them for $199 each.

4

Request A Business Case Letter

We can assist you in requesting both approval and/or funding to attend Executive Secretary LIVE. Please fill in the form and we will send you a detailed letter template.

Request Business Case Letter

UK time - BST

Timings for CET, ET & PT will be sent out with joining instructions.

Day 1 19 June '20
9:00 am

Welcome followed by KEYNOTE: So you think you're strategic? What does that mean?

Much has been made in recent times of the emergence of the Assistant as a Strategic Business Partner. The term is THE buzz word in the industry. But how do you become strategic? What does it mean? How to you change your day to day role to become the Assistant that your Executive needs in order to deliver at the highest levels.

Learning Objectives

In this keynote session, Lucy Brazier will look at why businesses still need Assistants but why the landscape has changed, how to develop your business acumen to best support your executive and what skills are required to be a true Strategic Business Partner to your Executive.

10:50 am

Project Management

Face it, you didn’t study project management, yet you’re being asked to run small to medium sized projects while you learn on your feet. Save yourself the frustration and mistakes of learning while you go by attending this program designed specifically for administrative professionals running projects as part of their job description.

This workshop provides a unique and simplified look at the field of project management, and demonstrates many skills that can be used immediately. You’ll learn practical, proven techniques for running any project thrown your way.

Learning Objectives

  • What’s involved with project management from the admin perspective
  • Understanding stakeholders, sponsors, leaders and clients
  • Managing the different phases of project management
  • Tips and tools for project management

11:45 am

Millennial Executives: How to manage your future manager

Part of the evolving role of admin professionals is the new generation of managers and their leadership style. They are digital, they work smart and agile and expect the same speed and knowledge from their support staff.

Diana has supported millennial managers in the past and will share her first-hand experience. Even if you do not have a millennial manager today, you might want to be prepared as they are entering the ranks of management faster than we think and introducing new dynamics to our workplace.

12:40 pm

Leading Your Leader

If you feel that you sometimes lack confidence in your decisions, don’t worry – you are not the only one. The people you support have the same insecurities as you, sometimes even more! You need to trust your own abilities and experience. Effective support starts with understanding your own potential; only then can you unlock the potential of your leaders.

Learning Objectives

In this session you will challenge your thoughts of self-doubt and learn the four rules to overcome fear and negativity so that you can lead your leader with confidence and positivity.

1:05 pm

Risk Management

Whilst Executives and Management in organisations are accountable for risk management everyone is responsible for managing risk in everything they do. COVID-19 is a prime example of where many organisations, and indeed governments, failed to take risk seriously and had to revert to unplanned crisis management. Many others were as prepared as they could be and their transition to home working, for example, a lot smoother than others.

Whilst COVID-19 is an extreme example of risk it reminds us that without risk management we are highly exposed. Everyone in the Administrative Profession will benefit greatly from having a basic understanding of risk management not only to better support their boss but also to more effectively manage their own projects.

This session, led by ACEA trainer Jeff Lockhart, will provide you with an introduction to the basic concepts of risk management, some of the common tools used to assess risk and how organisations decide on their response to risk.

Learning Objectives

Jeff will lead you through the following agenda:

  • What is Risk Management?
  • Barriers to Assessing Risk
  • Goals of Risk Management
  • Governance & Risk
  • Risk Response & Treatment

1:50 pm

The EA as Coach

The benefits of coaching are highly regarded in organisations, yet at the same time, budgets are tight and not all executives have access to this support. Step in the EA as coach. Learn the basic techniques that you need for you to become a valuable asset to your executive.

2:25 pm

5 Tricks in Excel to Clean Up Messy Data

Data doesn’t always come to us the way we need it. But, we can take what we get and turn it into what we need. In this session, you will learn how to unstick stuck together data, extract just the data you need from a long character string, how to straighten out an “over stylized” list and more tips from Melissa’s new book, Dirty Data.

After the session, you’ll be able to download a workbook with many of the solutions presented.

2:55 pm

Assistants Taking the Lead to Design the New Workplace

Are you ready?

The pandemic of 2020 has set the stage for a massive revision of what has essentially been the post-WWII workplace. The global landscape will require new rules and a new vocabulary to keep our workforce safe, productive, engaged, and sustainable in their efforts to make their companies profitable. Long-term thinking and creative innovations are urgently needed now.

Given the work from home situation, this will mean a fresh look at job descriptions, titles, and compensation structures that are reflective of what is really happening. The assistants of the world have been preparing for this moment their whole careers. After all, the natural strengths of assistants are creative problem-solving, resourcefulness, and diligent planning. As the backbone and frontline of their companies, they see and hear everything.

Bonnie Low-Kramen explores the viable and realistic ways that assistants all over the world can play an important part of designing the new workplace in collaboration with their leaders and fellow staff. If we do this right, the assistant profession will come out stronger and with crystal-clear perceptions of their vital roles that will be organic to the new workplace.

3:50 pm

No Box Thinking: The language of mindset - how creating an un-limited mindset impacts your results and alters your outcomes

In this one hour session Dinah Liversidge will share why she believes there is no reason to ‘think outside the box’; there never was a box.

She’ll explore how the language you are using in your self-talk, and the language you believe that others label you with, is limiting your self-worth, self-belief and ultimately, your results.

With ideas to challenge and inspire you, and stories of how the words we use to and about ourselves can be life-changing, this session is aimed at anyone who is ready to challenge their mind-set and start creating a new story.

4:35 pm

KEYNOTE: Visionary Leader, Melba Duncan talks to Lucy Brazier about Indispensability & Legacy

Melba Duncan is quite simply an icon of the administrative profession. Her article in Harvard Business Review; The Case for Executive Assistants, published in May 2011, changed the landscape for our profession and is still as relevant now as it was then.

Whenever she speaks at LIVE you can hear a pin drop.

Visionary, inspirational and oh so eloquent, in this exclusive interview, Lucy Brazier talks to Melba about why the Executive Assistant will always be an indispensable resource, why legacy is important and what she sees as her legacy to the profession.

5:45 pm

Advanced Strategies to Skyrocket your Productivity using Microsoft Outlook

The struggle is real: your Outlook inbox is a disaster. This is a common theme for mailboxes everywhere, and it is impacting your productivity both professionally and personally.

With a few simple steps, you can start organizing your mess and skyrocketing your productivity. Learning a few simple tricks can save you time, help you work more effectively, and collaborate better with your managers, colleagues, and customers.

Walk away with an action plan you can implement immediately.

6:50 pm

This 3 letter word is holding you back

Our language alone can have an incredible impact on the range of our feelings and emotions and can quite literally make the difference between someone living their best life or living a life of pain and suffering. The words we think and speak create our stories. The stories we tell ourselves and others create our behavior, actions, habits, and ultimately our destiny.

In this session, Maggie walks you through an exercise where you will learn how to transform the language you use so you can live your best life.

7:10 pm

Future Skills in a Post-COVID Workplace

This session has been designed to share specific, desirable EA skills: how to implement, acquire and enhance them in the new world we find ourselves in. The aim is to ensure that you future-proof your career and create as much value as possible for your company but also for yourself as an individual.

Learning Objectives

We will explore:

  • What skills will matter the most in the months and weeks to come?
  • How do we prepare for such an uncertain period?
  • What emotional skills will we need?
  • How can we be more innovative and apply the principles of Kaizen
  • How do we radically disrupt our old ways of being and doing so that we stay relevant

This session will empower you to take control and focus on what you can influence and change, whether it is at work or at home. The ultimate goal is to give you strategies on how to prepare and proceed in during these uncertain times

Speaker:

7:40 pm

Mastering Self-Management: Embrace Your Personal Power & Gain Self-Sufficiency at Work

Have you ever noticed how the most valuable professionals seem to manage themselves? They don’t need a boss to crack the whip or dictate orders – they take care of business and use their leaders in strategic, productive ways when needed. They aren’t dependent on others for guidance, instruction or encouragement; instead, they are self-sufficient and independent.

With the right set of skills, anyone (regardless of position) can gain more autonomy at work. And, in doing so, everyone wins! Establishing your independence benefits you, your leaders, and the organization as a whole.

Learning Objectives

In this session, you will learn:

  • Exactly what self-management is (and what it is NOT)
  • How to take initiative and accept personal ownership of your work
  • How to gain self-sufficiency when working for a micromanager
  • Specific strategies to enhance your self-management skills

8:40 pm

Mind Mapping - How to Effectively Organize Your Creative Genius So You Can Get Things Done

We’ve all done it…created a “to-do” list. We put everything on the list with hopes that we will complete it all and often times, we fall short. The goals and tasks aren’t the problems, it’s the way we look at them. Making a list focuses on and supports linear thinking which stifles the creative process.

Mind mapping helps you see your goals in a different way to create a better strategy to achieve them.

Learning Objectives

In this session, attendees will:

  • Learn how mind mapping can increase productivity by allowing you to see the “big” picture.
  • Understand how mind mapping can improve collaboration and communication within teams.
  • Learn how to enhance project management and spark creativity when faced with new challenges.

9:35 pm

The Office Rockstar Playbook: Making The Right Plays To Become Strategic

Debbie Gross shares how she raised her game and made the right plays as an Executive Assistant to help her CEO build a multi-billion dollar company.

Learning Objectives

Debbie will spotlight three main areas and the strategies she used:

  • Time management: Moving from a state of overwhelm to one of proactivity
  • Building a partner relationship with your executive:  what it took to increase Debbie’s value to her executive.
  • Written communication: How Debbie said “no” and still received a positive reception and created an exceptional brand for her executive and herself.

10:05 pm

Taming the Email Tiger

Tigers have their place – on TV, in movies, and at the zoo (where they can smell really, really bad). But the last place you want to find a tiger is in your email inbox. This is not a good thing. Because although it won’t eat you, it will eat up your time – as in maybe an hour or more a day.

Why is this important? Lost time means lost productivity – lost productivity leads to an unhappy executive – an unhappy executive could mean your job gets outsourced to another country. And, of course, if that happens your spouse will probably leave you, you’ll start drinking heavily, and you’ll end up living under an overpass!

Marsha will show you, in 12 simple steps, how to get control of your e-mail inbox. How to break bad e-mail habits and replace them with good ones. How to empty your inbox for good (hallelujah!) and how doing all this will boost your productivity into the stratosphere. All in 56 minutes!

This 12 step program is easily followed, comprehensive, and above all – very interesting and enjoyable. You’ll learn the pitfalls of becoming e-ddicted, the traps that rascally email tiger has set for you, and how you can avoid them.

Speaker:

11:05 pm

KEYNOTE: Creating an Innovative Culture of Engagement

Designed in response to requests for a program about her personal and professional journey, this keynote empowers audiences with 5 pillars of engagement that can change their lives professionally and personally.

From her start as a small-town girl with a speech impediment to becoming the youngest female presidential appointee in White House history and eventually an international professional speaker and television commentator, Laura delivers relevant and relatable moments of challenges and success.

Laura outlines how we can all turn to these 5 Pillars for answers, leadership and development throughout all stages of our lives. This compelling, comedic, motivational program will leave every audience feeling inspired and ready to engage with their life!

Day 2 20 June '20
12:05 am

21ST CENTURY SECRETARIAT COMPETENCIES

THE INNOVATION AND EMOTIONAL PILLARS OF THE NEW ERA SECRETARIAT

Learning Objectives

  • The importance of Emotional Intelligence in dealing with changes, crises, challenges, transformations, new ways of working and living in the new era.
  • The four fundamental aspects of Emotional Intelligence: self-awareness, self-management, social awareness and relationship management.
  • Developing your creativity mindset, attitudes, to rapidly adapt to changes and focus proactively in long life learning skills and behaviours.
  • The human principles of innovation for Executive Assistants to exceed in their roles of connectors of people, bridgers of ideas and strategic thinkers

1:25 am

Your Wellbeing and Your Career

Work plays a vital role in one’s life. Work is essential to the wellbeing of the individual. That is why research shows that career wellbeing in one of the most important elements of wellbeing.

In her session, Julia will share guidelines  to help you shape your career wellbeing. You will have the chance to build your action list to manage the changes you need to put in place to attend your wellbeing goals. If you don’t start taking care of yourself, no one else will.

2:00 am

The Myths and Truths of Work/Life Balance

So many seek to find the perfect balance in life – that place where they feel like they are doing everything they are supposed to do in their lives. Juggling all the roles and spinning all the plates at one time.

The truth is that scenario rarely ever happens, or if it does, it doesn’t last very long before one or more of the plates come crashing down. Living a balanced life is an ongoing process and one that as busy administrative professionals we must constantly evaluate, making decisions based upon our goals and our priorities. We must realize that a balanced life is not symmetrical.

When life is busy, or all our energy is focused on a special project, it’s all too easy to find ourselves off balance, not paying enough attention to important areas of our life. While we need to have drive and focus if we are going to get things done, taking this too far can lead to frustration and intense stress.

That’s when it’s time to take a “helicopter view” of life, so that we can bring things back into balance.

Learning Objectives

In this session, we will dig deep into this topic and cover the following learning objectives:

• Discuss 5 myths and truths of work/life balance and learn how to differentiate between them.
• Introduce 12 simple strategies to try for increased self-management.
• Managing multiple priorities – how to build confidence in your decision making.
• Discover the benefit of conducting a Start, Stop and Continue exercise to evaluate productive versus non-productive habits
• Keys to building strong habits

Speaker:

2:55 am

Choosing the Right VA Niche For Yourself

Is now the right time for you to launch your own virtual assistant business? Have you always thought about doing it, but you can’t figure out what kind of business you would start?

This 90-minute masterclass will help you to identify what the right business is for you. We’ll discuss the process to help you narrow down your options to the niche that best suits your experience, passion, skills, and possibilities.

4:25 am

Design Thinking: The Innovative Assistant’s Tool for Agile Processes

“We can’t solve problems by using the same kind of thinking we used when we created them”, said Albert Einstein.

Disruptive megatrends force companies to rethink the traditional approaches. Design Thinking is a human-centered and needs-driven problem-solving methodology, which helps uncover unarticulated needs.

In this session, we will learn what Design Thinking is, become familiar with some of the most well-known methodologies, understand why it is useful (not just cool), see examples of companies that successfully applied it to become more agile and productive, and finally the skills needed in Design Thinking that assistants possess.

Assistants are often asked to help improve processes and, in fact, many of them already use Design Thinking methodologies intuitively.

4:55 am

How to do Events Like a Pro

Event management is becoming an increasingly common aspect of an Admin Professional’s role despite the majority of Admins never having any training or, in some cases, experience.

In this session successful event industry professionals David Lovett-Hume and Jason Allan Scott let you peak behind the curtain of their bespoke course for Admin Professionals, How to do Events like a Pro without going back to School in under 5 weeks. Learn the secrets to success from two industry professionals that have built highly successful events businesses and literally written the book!

Learning Objectives

This session includes:

  • Do you have what it takes? 9 qualities of an event professional
  •  7 things that will positively impact the experience of your delegates
  • How to find secret industry deals

5:30 am

Working From Home Kit: Security, Workspace, and Must Have Productivity Tools

Three minimum essentials when working from a home base include security, your workspace, and cloud-based productivity tools.  As a productivity technology educator Donna Gilliland has worked remotely for over twenty years and knows their importance.

Learning Objectives

This session will cover:

  • Security Basics
  • Router security settings
  • Software Updates
  • Virus protection
  • Wi-Fi
  • Workspace
  • Preparing for productivity
  • Where to setup your home workspace
  • Natural lighting – why it matters
  • Think Ergonomic
  • Tips on staying energized, motivated, and connected
  • Essential Productivity
  • Communication Tools
  • Cloud-based tools
  • Essential mobile apps
  • Video conferencing tools overview
  • Video basic equipment and suggestions on where to purchase

 

6:30 am

Career and Life Lessons from the COVID-19 Pandemic

The year 2020 will go down in history not only for the scale of the global COVID-19 pandemic, but also for its economic and social impacts. With lockdowns, quarantines, remote work environments and unprecedented access to information feeds and opinions, assistants and employers have had to quickly adapt.

This time of unparalleled shifts in how we live and work will have long-term ramifications. Assistants should anticipate Workplace 2.0, as working arrangements, meeting and travel practices may not return to pre-pandemic norms. Employers are faced with financial and operational challenges. They may reassess not only brick and mortar requirements, but also payroll realities.

More than ever, assistants need to focus on resilience, adding value, and effectively communicating with their employers. Assistants also need to focus on their networks. Through her own expansive networks, Shelagh has been sharing pandemic business practices and experiences from around the globe on her Exceptional EA website.

Join Shelagh for a look at lessons on business continuity, resilience, and what to anticipate going forward.

8:10 am

A journey into leadership - professional and personal

Personal and professional development and a relentless drive for improvement are IMA  (International Management Assistants Association) Executive Chairman, Nina Aunula’s main goals. Most important of all are the underlying dynamics: how to maintain a healthy equilibrium and growth in the process.

Speaker:

8:35 am

Mindfulness: Diversity and Inclusion During a Crisis

Mindfulness has grown in popularity in recent years.  It is often simply put as “the practice of purposely focusing your attention on the present moment—and accepting it without judgment”.

With the current global pandemic many people feel like they are being thrown off balance, most especially for certain vulnerable groups.

As Assistants we come from diverse backgrounds, hold diverse belief systems and interact with many diverse groups in a complex environment.

During this session Sarah Richson will help you appreciate diversity and inclusion in the context of mindfulness.

9:30 am

Taking Control of Your Inbox

Dealing with the daily tsunami of emails in both your own and your executives’ inbox is often cited as one of the top five challenges for even the very best EAs and PAs. Now as more of you work from home during these strange times, taking control of the inbox is ever more stressful.

Learning Objectives

In this session you will learn how to save time by taking control of the inbox rather than letting it control your day through:

  • Managing your time at the inbox.
  • Training other people not to expect an instant reply.
  • Finding the best way to manage your boss’s inbox.
  • Choosing when to use an alternative to email.
  • Reducing the rounds of email ping-pong.
  • Using Outlook ‘s efficiency functions such as Rules, Quick Parts and Quick Steps.

10:15 am

The Art of Communication

Heather will give you tips on how to communicate intelligently to improve relationships, be truly professional and feel good about yourself.

We all communicate naturally; most find it impossible not to… but we don’t always communicate effectively.

Learning Objectives

This session will give you tips on how to:

  • Communicate intelligently to improve relationships, be truly professional and feel good about yourself
  • Understand the different ways we communicate
  • Interact effectively on social media and understand techniques to influence colleagues and managers

10:45 am

Effective Networking for the Assistant

Do you avoid networking events? Do you become anxious and not know what to say? Do you want to learn how to network successfully?

After many years of networking Marion regularly speaks at events and conferences to encourage assistants to network. Marion will discuss how networking can be used as a tool for business and career success and the benefits of networking with other assistants.

If you are a novice or you simply want to improve your existing skills, Marion will give you some great tips and tricks to make you feel more confident when networking.

Learning Objectives

  • How to become a confident networker with simple techniques to make your networking experience better and less daunting.
  • Why it is important to network effectively and the benefits it will bring to you and your career.
  • The advantages of networking with other assistants.

11:45 am

A Leader? Me?

An Assistant as a leader sounds like a contradiction in terms. Are you leading or are you assisting the leader?

Well, if you are doing your job properly, you should be doing both. Maybe not at the same time, or in all situations, but to succeed in this ever-changing profession , the time is now for you, the Assistant, to develop those leadership traits shown by your Executives and to become the leader you need to be, to be the best Assistant you can be.

Helen will look at authenticity, influence, delegation and resilience and she’ll share her stories about the opportunities that shaped her career, moving from a secretary to a leader.

12:30 pm

Personal Branding for PAs & EAs

This interactive presentation is intended for PA professionals that wish to grow their personal brand and realise their full career potential. The session will provide insights into the foundation and development of a personal brand strategy and allow the audience to ask questions and take part.

Learning Objectives

During this informative presentation you’ll learn:

  • Why personal branding matters
  • The four dimensions of Persona (Physical, Mental, Emotion and Soul)
  • The eight Key Criteria of the Personal Brand (Purpose, Vision, Values, Mission, Positioning, Proposition, Personality, Audience).

Lucy will enable you to give your personal brand a health check, develop its strengths, be mindful of its challenges and be sure to do yourself justice!

1:15 pm

The Innovative Admin’s Role in Disaster Response and Planning – Before, During, and After a Crisis

Disaster response planning is everyone’s job. As an administrative professional, you can add tremendous value by initiating and maintaining the disaster planning documentation for your team.

There’s something to learn from every event or disaster you go through. During this session, Julie Perrine will share several of her own experiences, as well as her team members’, including what they learned from various disasters, and how to better prepare for future ones.

Learning Objectives

Some highlights from this session include:

• Dealing with natural disasters, including wildfires, snowstorms, floods, and tornadoes.
• Managing personal crises, including long-term illness and deaths in the family.
• Handling criminal situations, including arson and workplace violence.
• How to start creating your disaster preparedness plan.
• Four tips for developing your emergency communications plan.
• What to include in your emergency “to-go” kit.
• Insurance and financial considerations.

It’s impossible to be ready for every situation. But there are key disaster planning principles that can help you better prepare to respond, which can saves lives and valuable resources. This session will help you be ready when the next disaster strikes.

2:15 pm

Realizing Your Worth

Too often, we undervalue what our knowledge and skills are worth. Realizing our own worth is crucial for advancing our careers, improving our skills and gaining greater respect. Today, Sandy shares tips on realizing and showing our full value, as well as celebrating our success and the success of others.

Learning Objectives

After this session, you will:

  • Recognize and stop under-valuing your self-worth
  • Use effective tools to communicate your full value
  • Know how to help others realize and communicate their full worth, without feeling intimidated or threatened by the success of others

3:10 pm

Maximise your Time using the 888 Formula: Improve your productivity and work/life balance

During this fast paced session Abigail Barnes, a time management author, will introduce you to the 888 Formula and cover 5 key areas to help you improve your productivity & work/life balance.

Learning Objectives

  • Maximising your time using the 888 Formula
  • Protect the Asset
  • Control the Controllables
  • Identify the Metrics
  • Audit the Expectations
  • Educate to Elevate

4:10 pm

How Adversity Drives Success

Matthew Want and Skevi Constantinou are ordinary EAs who are doing extraordinary things. In this interview with Lucy Brazier, they talk about making the leap to exceptional and why their respective life-limiting illnesses are the driving force behind an attitude to life which has contributed to their success stories.

4:50 pm

Digital Skills for Virtual Teams using Office 365 for PC or Mac

Ready to build your confidence and skills while working remotely? For those who use Office 365 on either PC or Mac, you have all the tools you need to work easily and securely from any place, anytime.

Learning Objectives

In this course, you will:

  • Understand the terminology and the difference between Office 365, Office 2019, OneDrive, Teams, and SharePoint
  • Master the art of Office 365 search and navigation on your PC, Mac, Android and iOS devices
  • Learn how and when to save documents to OneDrive and Teams
  • Understand the various ways to schedule and conduct virtual meetings with internal and external participants

5:50 pm

Amplify Your Voice: The Power and Potential of Storytelling

Storytelling as a communication tool is powerful and yet, underutilized.

Harness your own stories and storytelling capabilities to create and improve relationships inside and outside the workplace. First-person stories are vital— a gateway to set up connection, to understand change, to develop and promote multiple perspectives.

Travel with Kemetia on this learning adventure. You will learn the importance of first-person storytelling, the method to determine the best story or stories for your audience and intention. Build a compelling framework for your story and connect your message to purpose.

Everyone has a story. Speak yours.

7:15 pm

WA-Summit, WA-Alliance - What...?

The aim of the World Administrators Summit is to provide a voice to administrative professionals internationally; to all “speak with one voice”.

The purpose of the World Administrators Alliance is to “guide, influence, positively develop and elevate the global administrative profession”.

Learning Ojectives

In this session, Eth will:

  • provide a brief history of the World Administrators Summit.
  • outline the role of the Advisory Council.
  • describe what happens at a Summit.
  • outline the value of the Summit and the Alliance to all administrative professionals.
  • discuss what happens after each Summit.

 

Speaker:

7:50 pm

KEYNOTE: Lucy Brazier interviews Danny McCubbin, Former EA and Culture Manager to Jamie Oliver

In this inspirational session, Lucy Brazier interviews Danny McCubbin, former EA and Culture Manager to Jamie Oliver, about why Assistants can drive culture in their businesses, exceptional partnership, social entrepreneurship and how food has the power to change the world.

8:45 pm

Demonstrate Your Worth

The subject says it all, as Assistants we are often too busy to really focus on our personal growth and personal development.

The current crisis situation has put us all into warp speed as far as digitalization is concerned. Companies have been forced to speed up their remote working abilities.

As a full time EA herself, supporting a President, Laura realized that demonstrating her worth as an EA/PA was more crucial then ever before. It was her own executive who advised her to speak on this subject, to share her own approach and ways of working.

Laura will give you ideas to think about, some exercises you can do for yourself and the motivation to continue building your own personal success.

If you have never seen Laura train before, you won’t want to miss this!

9:25 pm

Your Office in 2030: Future Proofing your Career

Assistants have nothing to fear when it comes to the future. Instead, we have a tremendous amount to gain from engaging with this new technology – from increasing efficiency to reducing errors and improving productivity. In a world where our wealth is driven by the creation of digital assets, the need for creativity and diversity in that creative process is fueled leveraging AI office tools.

Learn to translate the voices of your international meetings into 100s of languages on everyone’s personal devices with AI, connect with Virtual Reality to onboard your new employees, and take a proactive approach to educating yourself on the latest digital tools to schedule meetings and handle expense reports.

See automation and AI as opportunities for us — to spend less time on uninteresting tasks, to provide your executive with even better and more strategic support, and to find more fulfillment in your career.

10:20 pm

Develop a Healthy Dose of Confidence

Do you feel insecure when an amazing woman walks into the room? When you lack confidence, you communicate doubt and insecurity. Another word for confidence is self-esteem, it’s one of the most basic human needs. At the deepest level it’s about your belief system. When you know your value, you know your worth and that alone will speak volumes to yourself and others.

The question is, how do you develop a healthy dose of confidence and not become arrogant? Other than your actions and beliefs, the biggest factor in developing confidence are the people closest to you. They either create confidence in you by challenging you to be courageous and creative, or they make you feel comfortable staying at the status quo.

During this session, Peggy will share the Rudy Principal, the Pygmalion effect and give you 10 ways to increase your confidence

Learning Objectives

  • Discover what is holding you back from having what you want
  • Steps for overcoming insecurity and doubt
  • 10 ways you can build confidence
  • Create a powerful inner circle
  • How to get what you want

11:15 pm

KEYNOTE: So you think you're strategic? What does that mean?

Much has been made in recent times of the emergence of the Assistant as a Strategic Business Partner. The term is THE buzz word in the industry. But how do you become strategic? What does it mean? How to you change your day to day role to become the Assistant that your Executive needs in order to deliver at the highest levels.

Learning Objectives

In this keynote session, Lucy Brazier will look at why Businesses still need Assistants but why the landscape has changed, how to develop your business acumen to best support your executive and what skills are required to be a true Strategic Business Partner to your Executive.

Day 3 21 June '20
12:55 am

Growing the Resilience Skillset

Resilience is like a palm tree. Although they look strong and invincible, they endure storms, high winds, scorching sun and drought. But palms do not fall, even when the storm blows – ruffling and beating the branches. Wind and weather pass, but the palm is impervious.

No one is immune to life’s challenges and setbacks. No matter whom you are, challenges will find you. You aren’t immune through education, credit limits, genetics or good luck. Resilience can be learned.

Learning Objectives

In this dynamic session, Joan Burge will tell you how and why you need to develop resilience.

• Prepare for challenges in advance, during periods of calm.

• Create intentions for future success by planning responsive strategies to challenges and setbacks.

• View resilience as an expandable skill.

• Communicate in a candid and courageous way in the face of difficulty.

• Exert control of situations.

• Bounce back powerfully by expanding your willingness to change.

• See the world in a positive way but remain grounded in reality.

Speaker:

1:55 am

Get Your BRĀV On! How to Show Up More Powerfully and Get Noticed as the Leader You Are!

In order to get noticed as both the confident and competent administrative professional you are, you need to learn what it takes to fully show up, boldly speak out, and build deeper connection with those you work with. And sometimes it’s not only about more training or skill development. Sometimes it’s about stepping up, standing out, and being brave.

2:50 am

Emotional Intelligence, AI, and the Future of Assistants

There are two types of Assistants:  those who bring automation in, and those who are automated out. Get an exclusive look at examples of Artificial Intelligence (AI) in the workplace, as well as tips on how to develop your Emotional Intelligence and future-proof your career for the AI revolution.

3:25 am

Lucy Brazier interviews John Shaw, Former EA to the CEO, Bill & Melinda Gates Foundation

John Shaw is a small-town boy who grew up in a very rural community in the American South. At 18 years old and living in Nashville, he was thrust into the world of privilege when he began his career as an executive assistant supporting country music royalty. After 13 years of providing administrative support to award-winning recording artists and celebrities, John left the entertainment industry to broaden his knowledge and skills, and to hone his talent further with a move into management consulting.

He eventually returned to the world of entertainment, supporting the head of marketing of three major television networks, but John still felt he had something bigger to offer to the world. He found the opportunity he’d been looking for to make a bigger impact as part of his career, when he was hired in 2014 by Bill & Melinda Gates Foundation CEO, Sue Desmond-Hellmann, to be her Executive Assistant.

This session explores the lessons learned through his incredible story. John will explain how seizing pivotal moments can shape our career and life.

INCLUDES A BONUS SESSION ON RACISM IN THE WORKPLACE with Ayanna Castro, Lizebeth Koloko Green, Barbara Oliver and Lafayette Wilder

Speaker:

4:40 am

Start-Ups and Downs

Having worked for two start-ups and now a scale-up, Yvette Pearson shares her experience of working with newly-formed companies, and the different kinds of responsibilities they require.

5:40 am

Speaking to Engage and Influence: How to be seen, heard and remembered!

This motivational session will help you feel at ease when speaking in public and able to contribute freely whether that be chairing a meeting, influencing team members or delivering a presentation – both face-to-face and online.

Carole will give you tips and strategies on how fear and nervous energy can be controlled; how to develop a ‘unique voice’ that carries power and conviction; ways to structure your presentation with the right opener and close; discover the inner secrets on how to deliver presentations that persuade, motivate and inspire. She will show you how to deliver your message with impact and confidence so that your words are remembered – for all the right reasons!

6:10 am

How to use LinkedIn to enhance your role and open opportunities

Time is precious and so is the way you use LinkedIn. Make the most of LinkedIn and your time with this LinkedIn Masterclass Power Hour.

Learning Objectives

You’ll learn how to make more of your profile, the way you interact and how to nurture your network for career success.

7:10 am

KEYNOTE: Lucy Brazier interviews Danny McCubbin, Former EA and Culture Manager to Jamie Oliver

In this inspirational session, Lucy Brazier interviews Danny McCubbin, former EA and Culture Manager to Jamie Oliver, about why Assistants can drive culture in their businesses, exceptional partnership, social entrepreneurship and how food has the power to change the world.

8:05 am

KEYNOTE: Visionary Leader, Melba Duncan talks to Lucy Brazier about Indispensability & Legacy

Melba Duncan is quite simply an icon of the administrative profession. Her article in Harvard Business Review; The Case for Executive Assistants, published in May 2011, changed the landscape for our profession and is still as relevant now as it was then.

Whenever she speaks at LIVE you can hear a pin drop.

Visionary, inspirational and oh so eloquent, in this exclusive interview, Lucy Brazier talks to Melba about why the Executive Assistant will always be an indispensable resource, why legacy is important and what she sees as her legacy to the profession.

9:10 am

KEYNOTE: Creating an Innovative Culture of Engagement

Designed in response to requests for a program about her personal and professional journey, this keynote empowers audiences with 5 pillars of engagement that can change their lives professionally and personally.

From her start as a small-town girl with a speech impediment to becoming the youngest female presidential appointee in White House history and eventually an international professional speaker and television commentator, Laura delivers relevant and relatable moments of challenges and success.

Laura outlines how we can all turn to these 5 pillars for answers, leadership and development throughout all stages of our lives. This compelling, comedic, motivational program will leave every audience feeling inspired and ready to engage with their life!

10:05 am

Close

Testimonials

Here are just a few comments from previous events:

I feel truly energised to provide an even higher level of service to my executives… I’ve started researching a topic that I would like to write an article on & have spoken to one of my execs about leading a project to unify the EAs across our company… to use Dinah’s phrase “I’ve removed the box”.

Colette Martin

Executive Assistant, Bard/Beckton Dickinson

I am reassured, rejuvenated, reminded and remotivated that I am in the right profession, a position that requires endless skill sets and constant demand…we do it all and with a smile. It takes a special person to do what we do everyday and we are phenomenal at it. It is a career that I love.

Amber Manezes

Sr. Administrative Assistant, Seattle Genetics

I enjoyed each minute, I cannot say anything else. That is the truth.

Cathy Van Mastrigt

EA to CEO, Hull Speed Associates

I am in awe… so utterly fantastic to have been a part of it!

Alison Palm

EA to the CEO & Board, Sandvik Process Systems

I loved meeting a group of people who understand our role. We are unique and sometimes people do not understand what and why we go to the lengths we do. Those at the conference just get it.

Carol Lloyd

Enesi Pharma Ltd, EA to CEO

I walked away with a spring in my step with renewed motivation and determination to be the best I can, using what I had learned over the course of the two days.

Lorraine Tresnak

Senior Business Administrator, Specialist Services, NHS Blood and Transplant

Aside from the amazing content, I gained so much from networking with the other delegates and speakers.

Carol Prince

PA, Marwell Wildlife

I was excited about how much I learned, not just in technology, but in other areas of the career as well. Plus it was very empowering and I feel more energized by my career than ever. I can’t wait to teach other admins in my office some of the things I learned, hopefully empowering them as well.

Kayla Hutchens

Executive Assistant, Jacobs

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