This Secretary's Day ask your Boss to give you a gift that benefits you both! A gift that will last a lifetime!
We invite you to join us at the world's leading conference for Assistants and learn, network & thrive in your Administrative Career!
In Association with the Discovery PA Centre of Excellence
The world's leading international event for senior and aspiring Administrative Professionals and Executive Assistants returns to Johannesburg for the third time in September 2018.
Our other global conferences are taking place in:
Sydney 13 & 14 July 2018 event details click here
Silicon Valley 16 & 17 November 2018 event details click here
7 & 8 September2018
10 World Class Speakers
Limited Tickets Available
Featuring TEN of the most inspiring and internationally renowned trainers for the Administrative Profession.
Zelda La Grange
Nelson Mandela’s secretary, gatekeeper and constant companion for the best part of 20 yearsRead Zelda's Biog
Vickie Sokol Evans
Microsoft Certified Trainer to Bill Gates’ AssistantsRead Vickie's Biog
Public relations and strategic communications expert & John F. Kennedy, Jr.’s Chief of Staff from 1994 until his death in 1999Read Rosemarie's Biog
Senior Executive Assistant to the CEO Bill & Melinda Gates FoundationRead John's Biog
Leadership Development Specialist & CEO, IAAPRead Veronica's Biog
Admin RenegadeRead Kemetia's Biog
Multi-Award Winning Assistant & Former Head of the Academy of ExcellenceRead Anel's Biog
Director of BMTGRead Richard's Biog
Microsoft Most Valuable Professional in Computer TechRead Corrine's Biog
Your host, CEO & Publisher of Global Training Resource, Executive Secretary MagazineRead Lucy's Biog
The Social Media Masterclass - Lucy Brazier & Kemetia FoleySocial Media has changed the way we do business, especially as an Assistant. It gives you immediate access to the expertise of other administrative professionals from all over the world as well as a new and more efficient way to get the information you need, when you need it. It has also changed the way we connect and interact with our customers. If executed correctly social media can be a highly effective way of establishing a strong, personal connection with your customers. Research shows that if implemented properly, it can be one of the most effective customer service tools that there is. That’s why we want to help you create a successful strategy with our half day masterclass.
You will discover how you can turn your fans into customers, how to use social media most effectively as an Assistant, as well as how to grow your presence online, the right way.
With over 1 billion users on Facebook and 645 million on Twitter, isn’t it time you learned how to use social media properly?
This half day session has been specially developed for Executive Secretary LIVE.
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The Project Management Masterclass - Richard Arnott - Lead author and main presenter of ACEPA with 25 years global project management experienceThe role of the Executive PA, Executive Assistant or Office Manager has changed significantly over the past few years with an increasing demand on skills not previously expected of the role.
Many Executive PAs now find themselves more and more closely involved in project management either running small to medium sized projects themselves (eg. corporate events) or working more closely with the other project managers across their organisation.
Executive PAs are also becoming the eyes and ears of their boss in regard to how various projects are performing across their organisations and there is a growing need to understand the basic principles of project management.
This half day workshop focuses on the principles of project governance that can be applied to ensure that projects are being run smartly and efficiently as well as identifying areas of potential weakness that could threaten project success. The workshop also discusses the best methods of ensuring effective project reporting to ensure that project issues are properly flagged and acted upon.
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The Modern PAs Survival Guide: dealing with the challenges of the contemporary working world – Anel Martin - Multi-Award Winning Assistant & Rock Star International TrainerThe modern assistant faces many new challenges in the working world today:
- Quantum technological advancement
- Working for multiple bosses
- Working with remote teams
- Information overload and tech stress
- Stress in the workplace
- More diverse management teams, with different working/management and communication styles
Anel’s fast-paced and lively session will equip you with the practical tips and techniques that you need to deal with these issues and get the most from your working day.
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A life less ordinary - John Shaw - Senior Executive Assistant to the CEO Bill & Melinda Gates FoundationJohn’s extraordinary story takes us on a journey of self-discovery from an impoverished start to EA to the CEO of one of the greatest foundations in the world. John will explain how seizing pivotal moments can shape our individual careers and life.
- How to elevate your position through skills, responsibilities, and networking
- The importance of strong working relationships with executives
- Creating and seizing opportunities when presented
Working in the philanthropic sector has taught John to always ask what if? In this powerful session, John will encourage participants to think about not only how their work impacts the world but also about what personally fulfills them.
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Morning Networking Break
Customer Service and the role of the Assistant – Kemetia FoleyWhat does customer service have to do with being an Assistant?
- The vital role of first impression makers
- The impact of organisational culture
- Empathy vs. Sympathy
- Internal vs. External customers
- The impact of customer service on your organisation, and your career
- Mapping the approach to customer service
Attendees will leave this session with a bright new perspective on what it means to provide superb customer service as an Assistant.
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Building Your Unique Leadership Capability - Veronica CochranLeadership was once thought to be the exception to the rule and now it is the rule without exception! This critical skill set is now required at every organizational level. Developing your unique leadership capability is the one thing you can do to fast track your career satisfaction and success. It is the key to operating with greater confidence, meeting or exceeding expectations and gaining the recognition you desire.
- Understand how personal beliefs surrounding leadership impact your role, relationships and performance results
- Identify strategies to increase your organizational value
- Understand the importance of developing your unique leadership capability
The Future of Technology for Admins - Virtual Reality in Business - Corrine HoisingtonVirtual reality is about to become every professional admin’s reality. Companies are using VR free apps and devices for marketing product lines, for adding more productivity to your day, and for pushing technology to excite their customers. Virtual reality, which can be referred to as immersive multimedia or computer-simulated reality, replicates an environment that simulates a physical presence in places in the real world or an imagined world, allowing the user to interact in that world.
Virtual realities artificially create sensory experiences, which can include sight, touch, hearing, and smell. Be in the “know” for exciting new technologies that are changing the workplace. This workshop is only for those who can handle extreme excitement!
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Crisis Management – RoseMarie Terenzio - Public relations and strategic communications expert & John F. Kennedy, Jr.’s chief of staff from 1994 until his death in 1999.Assistants are often on the front line when their Principal or business are embroiled in a crisis. In this session, one of the world’s top Crisis Management experts will give critical advice and strategic insight on crisis management for businesses and individuals. RoseMarie will give a behind-the- scenes look at some of the most high-profile crisis cases in the US as well as talking about her time with JFK Jr and how you manage the brand of a living legend, both before and after their death. From political scandals to sexual abuse and harassment, this intense, media-driven session will give you the fundamental tools to manage and execute a successful crisis response campaign. CEOs, communications executives, start-ups and brand managers will all benefit from this exciting session.
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Afternoon Networking Break
Show me the money! Timesaving (and jaw-dropping) productivity tips using Windows 7 & Office 2010 (PC*) Part II - Vickie Sokol Evans - The world’s top Microsoft TrainerLiterally making the audiences’ jaws drop, Vickie Sokol Evans, author of the bestselling “100 Tips” series for both PC & Mac, is one of the leading tech trainers in the world right now. Who knew that Microsoft Office could be so fun? She’s witty, sharp, pointed and knows more about how to get the most from Microsoft Office – teaching Assistants tricks to turn what usually takes hours into solutions that takes minutes, by learning how to use the programs to their full potential.
Vickie is a Microsoft Certified Trainer, specializing in Microsoft, Google and Apple productivity platforms such as Microsoft Office, OneNote, SharePoint, Skype/Lync, Office 365, Google Apps, Gmail, The Cloud, and more!
Vickie has taught at every LIVE event and is our most requested return speaker, with 98% of our audiences wanting her back.
Vickie travels the globe as a sought-after international speaker delivering live Jerry Maguire-inspired keynote presentations to major brands including Microsoft, Starbucks, MasterCard, The New York Times, eBay, American Airlines, The Gates Foundation, and most notably, Bill Gates’ Admin Team. Vickie helps businesses to save time and deliver better results faster – showcasing an immediate ROI after each session.
Click here and BOOK NOW TO SEE Vickie Sokol Evans at Executive Secretary LIVE
*Please note that Vickie Sokol Evans is currently receiving treatment for breast cancer. We are hoping she will be able to present in person – the prognosis is good, but should this suddenly not be possible, her session will instead be beamed in from Austin, Texas.
KEYNOTE: Good Morning Mr Mandela – Zelda la Grange - Nelson Mandela’s secretary, gatekeeper and constant companion for the best part of 20 yearsZelda la Grange grew up in South Africa as a white Afrikaner who supported the rules of segregation. Yet just a few years after the end of Apartheid she would become a most trusted assistant to Nelson Mandela, growing to respect and cherish the man she had been taught was the enemy. Zelda la Grange will tell the story of how she had her life, beliefs, prejudices and everything she once believed in utterly transformed by the greatest man of her time. It is the incredible journey of redemption: an awkward, terrified young typist in her twenties later chosen to become one of the President’s most loyal and devoted servants, spending most of her adult working life travelling with, supporting and caring for the man she would come to call “Khulu”, or “grandfather”.
Zelda la Grange was born in 1970 and brought up in apartheid South Africa. She began working as a secretary for the government in 1992, in the Department of State Expenditure. In 1993 she moved to the Human Resources division and in 1994 she joined the office of the first democratically elected President of South Africa as a senior ministerial typist. She was promoted to one of President Mandela’s three private secretaries in 1997 and in 1999 Nelson Mandela requested her to remain in his services beyond retirement.
In 2002 she left government and became a full time employee of the Nelson Mandela Foundation. She served Nelson Mandela in different capacities over nineteen years, ranging from typist, assistant private secretary, private secretary, manager of his office his spokesperson and aide-de- camp. She was serving as his personal assistant when he passed on in December 2013. Zelda will speak for 35 minutes after which there will be an opportunity for delegates to ask her questions.
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- We know your role is to make the person you look after as effective as they can possibly be.
- We know your workload is huge and you want to know how to be more efficient and productive.
- We know that since the recession, you have taken on many of the middle management tasks but have never had training in how to do them properly.
- We know that you are in a unique position in your company as the "go to" person who solves all problems.
- We know that you are becoming more of a "strategic business partner" than the stereotypical Assistant and that your businesses need you to increase your business knowledge.
We understand your role:
That is why we have put this unique programme together for you. No other programme combines real business solutions that you will take back to the office and implement immediately to improve your systems and productivity, the best tips & tricks that you will ever receive on how to use Microsoft Office products most effectively and a huge dose of inspiration that will reconnect you with your role and what can be achieved for you and your business as a world class Assistant.
FAQ & Benefits of Attending
If you only attend one event this year, then this is the event you should attend.
Ten world-class speakers are flying in not just to motivate and inspire you, but to provide essential training that will boost your knowledge, skills and productivity.
Included with your ticket are two days of:
• Intensive, practical workshops
• Best practice skills & advice from trainers who support world leaders
• Leadership & development training
• Opportunities to build your network with business contacts and top-suppliers
• Training acknowledged by a certificate upon completion
Delegates will leave the event with a plethora of practical tips, as well as immediately actionable ideas to increase productivity and impress. But above all, we want to inspire you to go back to your businesses and use what you have learned to add new dimensions to your role. CLICK HERE to Book Now.
Request Business Case LetterEmail email@example.com and we will send an easy letter template to fill in and take to your company which explains the value that they will get from allowing you to attend.
Click the articles below from some of the world’s top trainers for Assistants, published in Executive Secretary Magazine on how to ask for training and why it is so important for your career to do so.
"Getting to Yes! - Gaining Support for Training" by Joan Burge
"Gaining Support From Your Employer to Invest in Your Professional Development" by Eth Lloyd
"Your Training Business Case" by Julie Perrine
Request PDF BrochureJust email firstname.lastname@example.org and we will send a PDF brochure that you can put in front of your Executive or HR department to help make the case for you, and your fellow Assistants to attend.
Please note that if you buy three tickets, you get the fourth for free.
We also offer special group rates for more than 12 Assistants. For more details please email email@example.com
What will I learn?Executive Secretary LIVE will give you a unique opportunity to learn from the best. You will discover proven timesaving techniques that will free up your time to make you more productive. You will implement effective strategies to align your role and the business’s needs in ways that will reduce costs and improve performance.
The content of this event directly supports making smarter use of your resources (people, process & technology) to deliver higher quality service. It is extremely good value for the level of intensive education.
Practical presentations that will highlight best practice, current research findings and advanced approaches from the world’s top industry experts and thought leaders for Administrative Professionals.
Discover the latest products, meet new suppliers and encounter some great services in the exhibition area - including the bookstore and book signing sessions with the authors who are presenting.
You will receive a Delegate Pack to take away, packed with workbooks, presentations and useful information to support the topics covered over the two days, which can be brought back to the office and shared with your peers. 98% of last year’s attendees in London said the delegate pack was exceptional or excellent.
TravelPlease note that for those that want to take part, and spend quality time in Johannesburg, we will organise tours and networking events from Wednesday evening, so you may want to take that into account when booking flights.
Travel is self-arranged, but as we bring business partners on board, we will keep you updated of travel information where possible.
Visas and Country Requirements for Travel
Visas and Country Requirements for TravelPlease let us know if you need assistance with obtaining visa and governmental approval to attend. Email Matthew Want: firstname.lastname@example.org.
AccommodationWe have agreed a special rate for delegates wishing to stay at the Maslow Hotel, Sandton.
To book your accommodation at our preferential rate please phone the hotel directly, and quote the reference "ExecSec-18".
Refreshments & ExcursionsIncluded in your ticket are refreshments, lunch and the Gala Dinner reception on Saturday night. Tours and excursions, along with the Networking Informal Dinner are chargeable.
Please refer to the networking section for a breakdown of additional excursions or email Marion Lowrence for more information: email@example.com.
Get connected and join an elite network of senior Assistants from all over the globe.
The audience that attends this event is unique. They are truly international and are some of the most senior Assistants in the world.
At last year's Johannesburg event, as well as delegates from all over South Africa we had delegates from Botswana, Ghana, Kenya, Italy, New Zealand, Uganda, United Kingdom, United States, Zambia & Zimbabwe.
A full list of networking events will be made available soon.
Please note that we organise tours on Wednesday and Thursday as well as an informal dinner on Friday night and our Gala Dinner on Saturday night so if you want to part of any of this, you might want to organise your travel arrangements accordingly.
City Tours & Networking
City Tours & Networking
Drinks reception & Informal networking dinner
More detailed information will be announced shortly.
Executive Secretary LIVE Johannesburg 2018 will be held in the state of the art auditorium at the new Discovery Health Headquarters in Sandton; the largest single commercial office development in Africa, and also one of the most innovative.
Our hotel of choice for delegates is the Maslow hotel. This is where the speakers will stay and would be our suggestion if you want to make the most of the networking available.
Transportation will be arranged between the Maslow hotel and the Discovery Offices.
The Maslow is the ultimate business hotel situated in the heart of Sandton's commercial district. Sandton is home to all the top investment banks, financial institutions, as well as the Gautrain station and the Johannesburg Stock Exchange. The perfect place to go to escape the hustle of the office, the Maslow is a haven with its beautiful gardens, idyllic water features, crisp blue pool and tranquil terraces.
The Maslow offers the best corporate services and business facilities to ensure that you’ll never miss your office while you’re away from it. One of the biggest drawcards is our free and unlimited WiFi connectivity that is available throughout the hotel.
The following hotels are also recommended:
- Radisson Blue Gautrain Hotel (right near Gautrain which also comes straight from the airport to Sandton)
- Michael Angelo Towers (Mandela Square / Sandton City)
- The Capital Empire (across the road from Discovery on Rivonia Road)
- Signature Lux Hotel (near Mandela Square)
- Garden Court Sandton City (Walk through Mandela Square and Sandton City to Discovery about a 10 minute walk)
TravoTRAVO is a free trip planning tool designed specifically for administrative professionals. Our tool saves you time, money, and your sanity! Traveler profiles put you in the driver's seat and save preferences, loyalty points, and payment information for instant trip creation.
Exclusive corporate rates provide discounts of up to 30% off publicly available rates. Communication tools remove the need for inefficient email chains. Best of all, TRAVO is completely free! For more information and priority access to this revolutionary tool visit www.travo.com/executivesecretary
IMA International Management AssistantsWe are a global and high quality network of management support professionals. Two of our main aims are the personal and professional development of our members and the continued evolution of the management support profession.
Our Association has been founded in 1974 as European Association for Professional Secretaries (EAPS) by Sonia Vanular. In 1999 the members decided to rename the Association to European Management Assistants (EUMA) and in 2016 to change to IMA - International Management Assistants, considering the huge changes of our profession and the business world and to get prepared for the future.
Our Association distinguishes itself from others with its international dimension. Our members have access to a professional network which encompasses a vast range of business cultures, languages and lifestyles, but also provides a place where everyone is on common ground in a safe and proactive environment. We are currently represented in more than 25 countries.
Our Association is a self-development organization with no political aims and no trade-union activities.
English is the official language of our Association.
Our Vision and Mission Statement
Be the leading international network of management support professionals
• by providing high quality development training
• by promoting knowledge sharing
• by encouraging interaction among the members
• by monitoring the development of our profession
• by speaking up for the profession
Here are just a few comments from previous events:
"Having attended last year's Conference, I knew this year's would be wonderful - and it was. I was expecting the best - and it delivered."
"I have never felt more motivated about my role. I am now proud to be an EA and will give the best I can to do an amazing job."
"What can I say? Top speakers, top organization, top team :-)"
"Absolutely the best value for money PA event there is."
"I gained more confidence, I learned so many things, I met so many great people that I'm now coaching my peers!"
"After attending Executive Secretary LIVE, I can say that I've been OUT OF MY COMFORT ZONE and I LIKE IT SOOOO MUCH!!!"
"It is one of the more expensive conferences when you consider travel & accommodation over and above the cost of the conference. However, that being said, if my company didn't fund future years I would certainly endeavor to pay for it myself as I think this conference is a must attend event in terms of what delegates get out of it."
"I was promised awesome and it was awesome."
"I got home full of energy and motivation meeting not only high-class speakers but also many inspiring ladies within my profession."
Executive Secretary in the Press
We’ve picked up media interest from our campaigns to bring the role of the Assistant to the forefront of businesses across the globe. Here is a selection of some of our global media coverage which is actively assisting in shattering the stereotypes that surround the role.
Only 100 tickets available
or for any further information or assistance please contact us
Email firstname.lastname@example.org or Phone +44 (0)1932 560974
Email email@example.com or Phone +44 (0)1932 560974
Contact us for help in obtaining authorisation to attend Executive Secretary LIVE, including:
The ‘Business Case to Attend’ template
The benefits of attending as a group and bringing your team
Articles on how to encourage your company to pay for training
Learning objectives template
ANYTHING ELSE WE CAN DO TO HELP
OR TO BOOK YOUR PLACE FOLLOW THE LINK IN THE SECTION ABOVE